Thank you for shopping with Nora Journeys. We’re committed to delivering your travel accessories, camping gear, fishing gear, and tech accessories safely and efficiently to destinations around the world. This Shipping Policy outlines how we handle order processing, delivery timelines, and shipping-related inquiries.
Worldwide Shipping
Nora Journeys proudly operates worldwide. We deliver to most international destinations through our trusted courier partners. However, some remote or restricted regions may not be eligible for delivery. If this applies to your order, we will notify you promptly.
Order Processing Time
All orders are processed within 2 to 4 business days after being placed. During busy seasons, holidays, or promotional periods, order processing times may take slightly longer. You will receive an email confirmation once your order has been processed and shipped.
Payment Method
We only offer Cash on Delivery (COD) as our payment method. Customers are required to make payment in full upon receiving their order. Please ensure that someone is available at your delivery address to complete the COD transaction.
Estimated Delivery Time
Delivery times vary based on your location:
- Domestic Orders: Typically delivered within 5 to 10 business days.
- International Orders: May take 10 to 25 business days, depending on customs processing and local courier services.
Please note that delivery times are estimates and may vary due to factors such as customs inspections, weather conditions, or courier delays.
Shipping Confirmation and Tracking
Once your order is shipped, we will send you a confirmation email with tracking details (where available). You can use this tracking number to monitor your shipment’s progress until it arrives at your doorstep.
Shipping Charges
Shipping fees, if applicable, will be displayed at checkout before you confirm your order. Any additional customs duties, import taxes, or fees imposed by your country’s regulations are the responsibility of the customer.
Order Delays
While we do our best to ensure timely deliveries, delays may occur due to unforeseen circumstances such as customs processing, courier issues, or natural events. Nora Journeys is not liable for delays beyond our control but will assist you in tracking and resolving any issues promptly.
Failed Deliveries
If a delivery attempt is unsuccessful due to incorrect address details, absence of the recipient, or refusal to accept the parcel, the order may be returned to us. In such cases, reshipping costs may apply. Please ensure your delivery information is accurate when placing your order.
Damaged or Lost Packages
If your package arrives damaged or does not arrive within the estimated delivery timeframe, please contact us immediately at [email protected]. We will investigate and provide a resolution, such as a replacement or store credit, depending on the situation.
Changes to Shipping Policy
Nora Journeys reserves the right to update or modify this Shipping Policy at any time without prior notice. The latest version will always be available on this page.
Contact Us
If you have any questions or concerns about your order’s shipping or delivery, please reach out to us at [email protected]